20% Off Lotion Pumps
15% Off Photo Frames
10% Off Gifts
Returns & Exchanges
Returns
If you are less than completely satisfied with your purchase, you may return your order within 60 days (from the delivery date) for a full refund. Products must be returned in new or gently used condition. If your product arrived either damaged or defective, please contact us right away.
Sets/bundles are sold as-is and products cannot be substituted, customized, and/or returned individually.
Return shipping is free and prepaid by us if you use our return shipping label and carrier, but you are also welcome to ship a return with your own carrier of choice at your expense. Because we cover return shipping for US orders, we do not refund shipping costs for the original order. This applies even if you choose to pay for your own return shipping.
Exchanges
We are unable to offer exchanges, but we are glad to assist you in returning your order and completing a new order for the new item(s) you want.
If you would like to exchange your item(s):
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Contact us to receive return instructions and address.
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Ship us the returned item(s) with the original packaging, including any associated free products or gifts along with the returned order.
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Once we have received your package, we will process a store credit to your profile which will appear on your account immediately.
Item Missing
We strive to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email (info@yiyitonline.com), phone or chat.
Damaged items, Wrong items
We strive to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email (info@yiyitonline.com), phone or chat.
